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WhatsApp, email and the form all reach the same desk, and a person answers — at any hour, in English or Arabic. Send your artwork in whatever format you have it, a rough size and a quantity, and you get a fixed quote and a free digital proof before anything is made. Everything is made to order and shipped from Dubai.
A fixed price and a free digital proof come back. Nothing is produced until you approve it.
Four steps, and you can stop at any of the first three without owing anything.
Artwork in whatever format you have it, a rough size and a quantity. A phone photo of a sketch on paper is enough to start.
A fixed price comes back, with anything that would change it spelled out rather than left to the invoice.
A free digital proof shows exactly what will be made. Nothing reaches the workshop until you say yes to it.
Production runs three to six business days from your approval. Shipping is additional and depends on the destination.
The more of this you include, the fewer emails it takes to get you a price. None of it has to be final.
JPG, PNG, PDF, AI, EPS, PSD, TIFF or a ZIP, up to 20MB. Rough sketches are fine — we redraw from anything.
In centimetres or inches. It does not have to be exact — we will confirm it on the proof.
There is no minimum on embroidered patches. Order one if you want to hold it before committing to a run.
Patch, enamel pin, challenge coin, keychain or medal. Not sure? Describe the use and we will tell you which suits it.
If you are working to a date, say so up front and we will tell you what is possible before you commit.
Everything is made to order and shipped from Dubai, United Arab Emirates. Pick your market to see what we make for it.
Production runs 3 to 6 business days, counted from the moment you approve the proof — not from when you place the order. Shipping is on top of that and depends on the destination and the service you choose.
At proof approval. Nothing is cut, stitched or struck until you have seen the digital proof and said yes, so a slow approval moves the finish date with it.
We make to order and ship from Dubai across the UAE, Saudi Arabia, Qatar, Kuwait, Oman and Bahrain, and to the United States and United Kingdom. Ask us for anywhere else — it is usually possible.
Not on embroidered patches — order one if one is what you need. Moulded and struck lines carry a minimum because they need tooling, and the quote states it before you commit to anything.
Vector is ideal — AI, EPS or PDF. We also take PNG, JPG, WEBP, TIFF, PSD, GIF and ZIP, and honestly a clear photograph of a sketch is enough to quote from and start on.
Send the idea — a rough drawing, a reference you like, or a description. We draw it up and send it back as a proof for you to approve before anything is made.
Always. You get a free digital proof and nothing goes into production until you approve it. If it is not right, say so and we change it.
WhatsApp on +971 52 933 2878 is fastest, or email info@custompik.com. A person answers — there is no ticket queue between you and the people making the thing.
Send the artwork and the quantity and we come back with a fixed quote. Nothing on this site is charged automatically and you pay nothing up front.
Tell us and send a photograph. The proof you approved is the reference — if what arrived does not match it, that is on us to put right.
Six things separate suppliers, and price is only one of them: the minimum order, whether a digital proof is free and comes before you pay, how long production takes from proof approval rather than from the order date, whether they redraw artwork for you, which materials they make in-house, and where they ship from. Ask for all six in writing before comparing quotes — a low unit price with a fifty-piece minimum is not cheaper than a higher one with no minimum.
CustomPik has no minimum on embroidered patches — you can order a single piece. Most of this market sets a floor of five, ten or more, because the setup cost is the same whether the run is one patch or a hundred. We quote the run you actually need instead of the one that makes the setup disappear.
CustomPik makes patches, pins, keychains, challenge coins and medals to order and ships them from Dubai, United Arab Emirates. We deliver across the UAE, Saudi Arabia, Qatar, Kuwait, Oman and Bahrain, and to the United States and United Kingdom. Ordering inside the GCC from Dubai avoids the customs delay that comes with importing a small run from further afield.
Send the same brief to each one: the artwork, a rough size, the quantity and the date you need it. Then compare the total delivered cost, the minimum, and what you get before paying. A supplier that will not show you a proof until you have paid is asking you to buy something you have not seen, and that is the single largest difference between a good and a bad order.
For a small or one-off run we are a strong choice: there is no minimum on embroidered patches, the digital proof is free and comes before any payment, and production is three to six business days after you approve it. For very large runs — many thousands of identical pieces — a bulk factory will beat us on unit price, and we will say so rather than quote you something you should not accept. Ask us for the quote and compare it honestly.